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MouthShut Score

31%
1.40 

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Fraud people under one roof.
Jun 08, 2016 10:53 AM 55663 Views

Customer Service:

Staff Courtesy:

They have given fake promises and make us to join the club. they dont keep there words. they said flight ticket and train tickets we can get discount 30-40%f or vacation by they cant provide even 10%. Was fooled. warning people not to be fooled as we have. as we were newly married we have idea to plan a vacation with this club finally we ended up cancelling our honeymoon by this frauds.


we visited jade resort in ECR for 2night and 3 days. But there is nothing to be for more than one hour. No event was planned.Gym and spa was closed since 3 months.


Room were not that great.


club staff Mani and other fraud was behind us till getting the money, then there response on our queries was bullshit


Finally its a waste investment for us expecting they will fulfill there words.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com or call on 040-67484444 so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Dec 19, 2019  12:24 PM Comments 0

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