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MouthShut Score

20%
1.42 

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CK27 club vacation
Nov 29, 2016 05:03 PM 41583 Views

Customer Service:

Staff Courtesy:

I purchased CK27 membership in 2011 and not used a single vacation. Like other reviewes, I also fell into their trap / marketing gimmicks and paid 1.8lacs upfront. The promises made to me at the selling were all false when went to book first vacation. I immediately requested to cancel the membership and refund the money.


Since then their only reply is "membership can not be cancelled."


My question is why.


Guys spread this company's policy and tell people not to be trapped in their net.


I have gone to consumer court also and waiting for the outcome.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Jan 10, 2019  04:15 PM Comments 0

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