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MouthShut Score

14%
1.51 

Customer Service:

Staff Courtesy:

I feel this review is:

Fake
Genuine

Worse than hell, king of cheaters.

12 days ago 826 views

Customer Service:

Staff Courtesy:

Why go anywhere(to spend your money), give it to us and forget it. For good cause, lol.


Myself Bhupender Keswani, from Thane(Mumbai), Mahrashtra.


I have lost Rs. 45000/-+ EMI interest(total of around 54k) against these frauds.


They provide attractive offers(which doesn't exist), and once payment is done, they don't even know you and indeed ask for giving them more money for some maintenance and other stuff.


ICICI bank, well know, but yes they support Country Club in collecting money and provide 5% off on their products.


Following is my detail case:


On 7th Aug’ 2016, I got a call from country vacation thane branch office, stating that I won 4 nights and 5 days of Goa Trip, 2 movie tickets, and other few gifts. To collect those gifts, I was asked to visit their thane branch with my wife on 8th Aug'2016.


So I visited their office, where these guys told me that we need to attend compulsory 45 minutes session, where they will talk all about their membership. In that session sales guy "Sagar" provided us fake information, some of that points are highlighted as below.




  1. Me and my wife with one more couple can visit any of their hotel for 6 nights stay. Indeed I can add up 1-2 more couples as an exception.




  2. As I was out of my budget, so he offered me a 4 years package for 45k, which I can renew at any time.




  3. Also, there were these other benefits like if I couldn't use their service for the particular year then they will repay me 15k for that year.






These all things were further confirmed by their department head "Mukesh Maurya".


So I signed their provided agreement and paid them via EMI of 24 months through my ICICI credit card.


Later after I was on done with formalities, I came to know that this all is fraud. All promises were fake like I won't get any money if I don't use their service for a particular year. And if I take any couple with me, I can avail max of 3 nights package.


So I contacted their customer care, where they said that they will help me and reply on this soon. But no action was taken from their side. Indeed soon after few months, I started receiving calls from their Head office that I need to pay further 1 lakh or so to continue their service. Else membership will become invalid.


Finally, I thought to use this, so I called Mukesh for booking of hotel. He said booking is full and next time I need to inform at least of 30 days early(which at promising wasn't mentioned). And nowadays, he doesn't even receive my calls.


Short info:-


Membership ID: CVTH1V10LB224514


Registered mobile no: 9022287085


Date of membership: 8th Aug' 2016


Branch head: Mukesh( 9833525730)


I have been cheated by these guys, it's a scam which they are running and daily some or other guy is getting trapped in their scam. Please help me and others like me in getting out of it.



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