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MouthShut Score

30%
1.42 

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Verified Member MouthShut Verified Member
Thrissur India
COUNTRY CLUB
Jun 10, 2017 06:30 AM 30914 Views (via Android App)

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I am so sorry to write a review about this resort. The whole team of this firm are acting and cheating people by telling many offers and publicity.


When I went to attend an interview in Delhi I just stayed there for 2 days. Before staying there they told many offers. I believed them and postponed for 3 days.


The ambiance and infrastructure was awesome. But my bedroom was very dirty and full of dust. I called one staff and complianed it. But after 3 hours only they came and cleaned the room.


There are not giving any complementary food. They told me that those who are coming by offers for them won't give any complementary food. However paid more money and had.


At the time of checkout they changed their promise and ask more money beyond that they offered. I felt angry and totally disappointed by seeing their rude manners.


I won't suggest anyone to this place and I am not satisfied.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com or call on 040-67484444 so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Dec 19, 2019  12:45 PM Comments 0

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