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MouthShut Score

28%
1.05 

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Chongay Tar, Grba Road, P.O. Raj Bhawan Gangtok 737103, SK

+91-080160-99914

3 Star

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Royal Damazong Gangtok
Jul 27, 2015 12:45 PM 26680 Views

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I am member of club Mahindra since 2009, and traveled many properties of it like Binsar, Naukuchiatal, Corbett, Manali, Goa, Coorg, Jaisalmer, Kumbalgarh  and recently we visited its Sikkim's Resorts in first week of July


few properties of club is really good but others are terrible .as the member base of the club is proliferating malignantly nowadays they are getting associated many properties to accommodate increased numbers of members but many time these properties  are horrible and wastage of your money.


The club Mahindra property of Gangtok Sikkim is just okay, nothing promising here except you can have good view from front rooms of upper stories. They consider their rooms as a Studio apartment, but actually It is not better than basic Hotel unit. there is no kitchenette, size of room is quite small, no sofa- cum –bed, no refrigerator only a extra diwan bed which is remarkably insufficient for 3rd adult or for 2 kids, staff was also not courtesies, my room no. was 21 which is most horrible to all . 2 kids traveled with us, so in the absence of sofa cum bed I asked for extra bed, which made the room more pathetic and crumpled . Top of this they had charged for extra bed. As most of the club members from north, south and west India and they visit Sikkim to explore the state, not just as a leisure vacation. The resort is not ideal to explore the city / state, because it is too far from city, nearest taxi stand is 8 KM far. Food here was reasonable priced but tasteless. if you calculate room charges with breakfast if costs to member 8000/- per night .


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Brand Response

Dear Sir,
As an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We would also like to connect with you and understand your concerns better. Please share your contact details at our Facebook page at the “Listening Post” tab.
Warm Regards,
Club Mahindra Team

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By: ClubMahindra | Jul 27, 2015  01:52 PM Comments 0

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