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MouthShut Score

25%
1.75 

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1800-180-2484

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Verified Member MouthShut Verified Member
New Delhi India
Service is too low
Jun 27, 2017 05:22 PM 22239 Views (via Android App)
(Updated Jun 27, 2017 08:43 PM)

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I opened my account in Citibank last year. Its a salary account. They always deduct money from my account, by telling it as service charge. Every Week they deducted money around 100-200 rupee. There customer service is worst, whenever I call on there helpline, they never pickup the call. I have to continuously call them for around half hour just to talk there customer care executive. I complaint about this, they told me its a regular charge every customer is paying. Why? I have to pay every Week. There is Citibank app is even more worse, there app always crashes whenever I make a transaction. They also don't give any offers for credit card users. 700rs fine if you make a late in paying there bills, its huge.


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