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25%
1.75 

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1800-180-2484

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Verified Member MouthShut Verified Member
Hyderabad
Worst customer service from citi bank
May 19, 2017 02:55 PM 32251 Views (via Mobile)

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Hello friends I want to share my opinions and experiences on this citibank. I have account in this citibank from last years I am using this account.what I felt in this last two years is it is really a waste of time having a account in this citibank. The service of the bank is not so good and they are very commercial and makes us wait for many days for anything we apply or any problem we face there. I have applied for citibank credit card and I have given my full details and applied. But they send me that I am not eligible for the card to be received. I was wondered and called them and asked the reason for but they did not responded quickly and they said some unusual reasons for that and as it is a foreign bank and they will be commercial as well. So I didn't care and I just got away from the bank and now I didn't have any account in citi bank. The transactions are not instantly and will take much time for every transaction. The phone banking is available for this citi bank and they charge bit more for this phone banking.The number of ATM available are also very less and I am very tired of searching for those citi bank ATM. The Internet banking is also available in citi bank it is a good feature of this bank.I used to roam very much for the sake of ATM and one day I didn't even get the address of the citi bank ATM. The customer service is very poor they don't respond for us quickly and my suggestion is better stay away from this bank account and don't waste your time. Thank you guys


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