Jun 01, 2015 12:11 PM
83077 Views
Gas stove(Prestige royale Glass Table) was purchased on 11th April 2015. Today(28th May 2015) when I was boiling potatoes in a small sized pressure cooker on the stove, the glass table broke into pieces. A complaint was registered(complaint no. KOLK1101118) by prestige customer service which was subsequently followed up by technical support, Kolkata.
I was told, as per the company policy, they are going to replace the glass table free of service charge but the charges for the new glass top table will have to be borne by me. My concern is why should I pay extra one thousand for the glass table when it broke into shards for no fault of mine that too barely after one month of purchase?
