Chevrolet Optra

Problems with Optra Service Centers  

By: leoananth | Jun 06, 2007 09:10 AM

Space Inside:
Dealer Satisfaction:
Fuel Consumption:
Comfort:
Reliability:
Looks:
Member's Rating:
Member's Recommendation: Yes

Read 2950 times
Rated by 4 members

MouthShut Product Rating:

Recommended by
86% members

Pros:
Comfortable space and seats, pleasure to drive
Cons:
service centers
Bookmark and Share
Dear All,

I brought my Optra 1.6 fully loaded version in Sep 05 (TN 45 AB 0001). Since Trichy, my native place did not have a dealer at that time, I got the car from ARAS Motars, Madurai. A year
back, Jeyaraj cars have taken the dealer ship in Trichy, Tamilnadu.

For the first one year, I did not have a single problem. Starting from the 2nd year, I have been running to the service station every month and even weeks. The service at Jeyaraj cars in the worst I have seen in my life. The service crew do not reply to your queries and mostly quarel among themselves. They also reply that the qualified personal is not available or the testing equipment is not available.

I would have gone for service due to my AC problem at least 5 to 6 times in a span of couple of months. They would say, the problem is solved, then in two weeks, AC again fails. Once they said, there was a leak, then they said there was a problem with power supply, then they said, problem with ECB, ultimately no one knows what the problem is and everytime I go, I shell out from few hundreds to few thousands.

The maintenance of cars is also very poor, after service, the car is not cleaned, even the dashboards are not fitted, the lining on the doors are not properly fixed, wires and selotapes are left inside the car itself...and on and on.

I loved the car so much during the initial years and just because of the service from Jeyaraj cars, I am driving my Maruthi most often.

Would Chevrolet do something about the service center here?

Regards,
Leo Ananth J
98942 33223

Purchase Price (INR): No Comment
Dealer Name and City: No Comment
Model Year: 2005

How useful was this review? (Earn 5 MS-Points™ by rating reviews)









Brand Owners & Brand Managers
click here to respond to this review







Icons Help
You can use MouthShut Market Place to sell your products.

Review of the Day

Review of the Day
A Superb Business Phone!!!
By: k_akhilesh

MouthShut In The News

MouthShut In The News

Community Center

Community Center

CEO Newsletter

CEO Newsletter


Compare features and prices and read consumer written reviews on millions of products and services.
© 2000-2009 MouthShut.comGoldspot01