Canara Bank extension counter operating out of a school in Vasant Kunj epitomises the rot that once prevailed in the Indian banking sector, pre-1991 days! Well, ever since the likes of ICICI, UTI, HDFC came into the picture, banks like Canara Bank seem to have lost relevance. At least to those clietele that banks on efficiency. I remember the time we moved into our Vasant Kunj flat in 1989. Soon thereafter we opened a savings account in the bank which was walking distance from our home. A middle-aged south Indian lady living near my house encouraged my family to start an account with Canara Bank where she was employed. The staff generally comprised of a dedicated bunch, mainly hailing from South India. Those were the days when banking sector reforms had yet to be implemented. Several accounts anf fixed deposits later, we saw the coming in of new banks that employed a smart staff having great computer skills and of course a great sense of communication. Canara Bank suddenly looked exposed in this modern world. It’s been more than a decade since reforms have come to stay in this sector but unfortunately my bank in Vasant kunj continues to suck! Almost every manager employed at the bank seems to be a lost case. The only bright spark that every came to the bank as a manager was a lady who was detested by her colleagues for being too smart. This bank’s main branch at the Jeet Singh Marg is equally a lost case. So what do I do to air my views on the bank? I pull out my fixed deposits and leave a paltry Rs 1000/- in the savings account. I have said goodbye to this fossilised bank. It’s time for banks like thse to wake up!!

How long have you been with this Bank?

More than 12 years