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MouthShut Score

34%
1.93 

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1800-425-0018

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Verified Member MouthShut Verified Member
Dombivli, India India
Pathetic Customer Service
Apr 25, 2016 01:01 PM 9186 Views

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So few months back I opened a savings bank account in Canara Bank Dombivli east branch . As my mom's account is also there from many years and I have also heard good things about canara bank so I decided to open an account .


Today also I say Canara bank is good but the staff is very much bad . I filled up account opening form and was standing in a que . My number came they accepted my form I asked for cheque book they told me why you want cheque book? I told them I ned for paying my college fees and all they were staring me like they are seeing some fool .


I asked for ATM form they gave me I filled u pand they gave me ATM card . but there was some mistake in card I inserted the card but it showed it is expire . I again gone in the bank there was long que I waited for atleast 45 minutes my number I told them all thing they refuse to accept they told u only have not inserted properly and all so I explained them and after arguing for 5 minutes they checked the card and problem was with the bank only . they gave me another card .


Recently my friend also opened account in the canara bank so I was with him actually he was not knowing that bank needs 2 photographs he had only one photograph pasted on form so he told them that I dont have same photo can I give different photo is it okay? actually he was having only one photo left with him so he has to take some new photos from studio so he asked bank that whether it will be okay that different photos? The staff is too pathetic and rudely they started laughing and told my friend that we dont want your childhood photo . I was so irritated I told them have you not listen properly what my friend asked you this is how you treat your customers? he is new he is opening ifrst time bank account he has some doubts and you are making fun of it?


Really Canara bank needs to upgrade there whole staff they are so rudely, arrogant if this will be continue soon canara bank will loose their customers .


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