Jan 27, 2016 02:22 PM
19305 Views
On 26 Jan 2016, I visited Brand Factory at Bannerghatta road Bangalore and buyed few apparels. First of all the person at billing counter overbilled and didn't responded to our queries properly.
Then I reached customer care to resolve the overbilling issue, the lady at customer care counter was rude, used high tone and totally confusing me and telling me that I have to pay back the money according to the bill. Finally she got convinced to pay back the overbilled amount to me and she payed it saying its my mistake. Its a worst experience at any mall that I have ever came across.
