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I placed an order through bloomex to have flowers delivered to my mom, the site was really easy to use, and I didn’t have too many problems finding what I was looking for. The selection is huge,
but I had difficulty with the order process. The biggest problem was that I couldn’t go back and change information, otherwise some of my info would be deleted. I got a little frustrated and called the 1-800 number. The sales agent was super friendly, and she took my info and the whole process was done in like 5 minutes. I really liked that I received a confirmation of my order, which had what I ordered and the address for delivery, etc. The sales agent stayed on the line with me til I read through everything to make sure there were no mistakes. I got emails updating me on the status of my order as well.
I called my mom later that evening to see if she received the flowers, she raved about them. She said they were absolutely beautiful. Overall I liked my experience with bloomex, I just wasn’t nuts about their ordering process, at least they have agents to help you through.
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Pros: |
great selection, decent pricing, beautiful flowers
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Cons: |
ordering process on site was a little frustrating
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