Apr 04, 2017 03:28 PM
22403 Views
Hello Bimal and Team-
This is in reference to acknowledge and appreciate the extra mile that Mahesh Poojari Bimal Accessories Yelahanka that went in helping my concern. I had purchased Philips DRL and had issues of it blinking on and off more than frequently. Philips representative was onsite to do an analysis and the advice that we received was to send the lights for review in Gurgaon and Portland. This is totally unacceptable and not a rewarding service from Philips, but Mahesh brought in his expertise and experience in proving a work around. The most important his understanding with respect to customer support and technical expertise is simply outstanding, which is key for any success for any organization business roadmap. Now I have the DRL functioning well with minor issue, which I am sure he will be able to fix by tomorrow His professionalism and customer handling skills were just outstanding and is irreplaceable.
Mahesh, thank you for being there. I really appreciate your help.
