I am regular customer of  some of the prominent shopping sites. I thought of buying shoes online first time because according to my thinking its very difficult to buy the shoe online without trying it. I came across www.bigshoebazaar.com and then I saw the size  chart given on the lower left part of the page. I saw their collection and was shocked such a big stock on a site . I ordered one shoe from reebok. and they sent me the shoes same day, though they promised me that shoes will be delivered in 3-4 days.As I opened the shoe box and found that the shoes they were not the shoes I ordered .I was completely mad in anger and called them on their customer care number and simply blasted on them. They apologiesed for what so happened. I told them that I want the shoes to be replaced..They told me that since , it was an human error they asked me to wait for 1 day as I did. To my surprise there was one person from Delhi Head office Mr. Rajiv ,he came personally to give the shoes to me as their office was only approx 20 km from my place.He told me that I can keep that wrong shoes with me as the compensation.They offered me 850/- worthed pair  as the compensation. I am still shocked to see such an dedication in the work and in the employees of www.bigshoebazaar.com that they realized their mistake but also compensated for what they did…I simply love services of bigshoebazaar.com and I would love to become the permanent customer of bigshoebazaar.com…..I would recommend this site to all the people who read this personal review….You can trust them with closed eyes as well……..