Aug 15, 2007 04:05 PM
8107 Views
Big Bazzar very frequently announced Sabse Sasta scheme customers lends in a costly proposition at the end due to their art of business. On and average one third of the products rates / schemes displayed are not updated on their servers and there are no checks exists. T
his is my third experience in raw, where in average bill og 10 items, in 3 to 4 items discount were not passed on. They also accept (including store Manager at Himalay Mall) mistakes happens and they refund to the customers who turns back & complain. It is my personnel experience that even if per bill if this amounts to 10 to 20 Rs.
Than what would be the gain of big bazzar at the end of day and as same what would be loss to the customers. According me this is nothing but **cheating.
*Pricing could be agrresive but all these are low priced - low footpath quality items except food bazzar.
There are no sensitivity towards customer's concern or may be poorly managed- I would say customer service is "BEYOND REPAIRS". Obviously this is not the place for the people who are brand concious.
