Jan 05, 2017 04:17 PM
5697 Views
I booked tickets from Bangalore to Hyderabad for 8th January 2016 in Bharathi travels via Redbus. Because of some unavoidable reasons I had to cancel my trip.When I try to cancel the tickets online, it showed 100% cancellation fee. Iam losing my entire amount Rs 3750(1250*3) without even taking the journey, that too when iam cancelling it 3 days prior the journey date. When I contacted Redbus customer care to complain about this issue, they simply washed off their hands saying its Bharathi travels policy and that they cant do anything about it. Then I tried to call Bharathi travels customer care using the numbers they displayed on their website.3 of the numbers are out of service and there is no response from other 4 numbers. They simply put some non functional phone numbers on their site.
This is purely cheating the customers. They should have some shame to loot the hard earned money from others.
Shameless Bharathi travels! Disgusting cancellation policy.
I dont recommend anyone to book through this travels unless they are 200% sure that they are going to travel.Book your tickets at your own risk.