Nov 05, 2008 06:23 PM
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Browsing through main page of mouthshut, I found a review on a madras hospital. Inquiztiveness to find reviews on delhi hospitals landed me to Bensups Hospital Review by vettri. It seems that the experience was non-forgivable. However I have the other side of experience with Bensups and would like to share with you.
Bensups located in Dwarka is only decent hospital of that class in and around dwarka. That was the first criteria for me to take my 8 month Pregnant wife to Bensups. The reason was also very tragic, as we lost a very important member of our family on a that day. The shock was unbearable then for both of us and since I had to keep calm to re-inforce my wife's cool during her critical period, I was in my own senses. However it was too much for my wif and she nearly fainted. That time we happenend to be Dwarka - Jan-08 and I had somewhere seen an ad of bensups dwarka.
We rushed her there amidst all the chaos back home. The emergencey wing was empty and manned by a sister and a helper. She was immediately attended by the sister and the duty doctor came rushing in matter of seconds. Things were explained to them, while they monitored her Heart Rate, BP and Beat of the unborn child. Meanwhile the duty doctor told us that she is stable, however they have called their Gynae who would be here any moment. It was a Saturday around 11. She also came in within minutes while I spoke to my wife along with the duty doctor and nurse.
Here comes the most important part. The Gynae was very reasonable in checking the mother and the baby while constantly talking to my wife keeping her busy. On a subtle hint she understood the situation and consoled her while continuing all the examinations on my wife and our baby. Pulse Rate got normalised after 20 odd minutes, till that time the Gynae didn't stop consoling and explaining the safety and health of the child. The language she used was a perfect blend of technicality and empathy. We were discharged in another 2 hours and although she did suggest a few medicines but asked us not to have them if there is no problem. I still remember her, though never mention it to my wife as thoughts of those times bring back sour memories.
As for the review, following was noted by me:
Hospital was perfectly equipped with gadgets and staff to deal with a situation.
The Emergency was adequate considering the area it serves.
An air of standard practices being followed could be felt.l
The Doctors(both the Duty Doctor and the Gynae) were good in their job and dealth with the situation, I think in the best possible way.
Ideal Hospital for Dwarka, as no other such bigger hospital is nearby.
Easily accesible by Road and Metro.
The charges were reasonable considering the attention and resources that were provided.
The Hospital was extremely clean and hygienic.
My Child was born two weeks after the incident at our regular hospital and I nearly forgot everything except my little bundle of joy, a baby boy. But for my fellow mouthshut readers, I thought may be I should share my experience, if it can benefit somebdy - sometime.
With Regards,
Vikrant
