Say NO to Barclays. Review on Barclays Bank

I’m a software engineer working for a MNC in Bangalore for more than 2.6 years now. I would like to share my experience with Barclay finance. I recently applied for a personal loan in Barclay

finance.

And the response was very quick a tele-caller immediately arranged an appointment and sent an executive to my office the next day afternoon.(Well well I was quit e happy with quick response). Told me to carry latest salary slips, credit card photo copy, photos, address proof etc.

Next Day

9.45 AM: I was driving down to my office(And obviously stuck in traffic near the sarjapur signal, on the way to Electronic city via outer ring road) I got a reminder call from the same tele-caller to inform me that the executive will be visiting to my office to get the paper work done.

1.15 PM: An executive called prashanth called me and said he has reached my office and waiting in the reception. I filled up the application form, read about the conditions and handed over all documents required. He gave me a contact number(kavitha) so that I can call and check the application status.

After 1 Day

2.20 PM: Again a tele-caller rang me up to collect some information, address, email id and other stuff. She told that loan will be sanctioned in next 3 days.(Still I was happy for the quick process?

After that

I never got a call back from the Barclay finance. I tried the call the number given by the executive, ever after a ton of times I get an answer the “The nuber you are trying to call is switched off”.

I wrote a mail to the Barclay customer care, a couple of times again no response. It’s been almost 20 days now. I’m still awaiting for the call.

I have to mention here that I earn handsome money(38k pm) and after submitting all documents required, I ask myself am I no not eligible for personal loan of 1.5 lacs?

If this Is the service given to customer before getting a loan, then what happens after loan being sanctioned(Anyway I don’t think I will get or rather I will apply at Barclay next time).

I have attached my mail conversation also FYI ppl.

Hi,

Can I Have update on my application status?

Regards,

Satish Kumar N

_

From: Satish Kumar

Sent: Tuesday, January 05, 2010 11:40 AM

To: ’barclaysfinance.customerservice@barclays.com’

Subject: Request for Personal loan application status.

Importance: High

Hi,

I’m Satish Kumar N, I have applied for a personal loan on 21st December 2009; an executive visited my office collected documents and filled application form on the same day. Since then I was contacted once for the data collection, thereafter I have not received any calls from the bank regarding this. Please update the status on my application ASAP.

Regards,

Satish Kumar N