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Hello Fellow Reviewers,
Me and my husband applied for a Bajaj Allianz policy for Tax rebate purposes. The agent who helped us apply for the policy, did not tell us that we will have to pay for 3
months in advance. Anyways we thought it was ok and we just signed the check and gave it to the agent.
He informed us that once the check is cleared and I clear my medicals the policy will be issued to me. The check was cleared within 3 days and I also cleared my medicals within a week. After this it was a nightmare to find out when the policy will be issued to us. The whole purpose of applying for the policy was to qualify for a tax rebate, however the more the policy got delayed, the more days I lost on the rebate.
We waited for almost a month and there was no sign of the policy. No one called us to inform us why my policy was delayed or how long will I take to get it. After a lot of calls and chasing up finally the policy was issued after one month of the cheque being cleared. Alas I still did not get my policy in my hand. Again I started the long journey of making innumerable calls to the insurance agent and one of the head honchos asking them to give me my status. Finally the head honcho informed me that the policy will be given to me soon. Again I waited for a week and no policy in my hands. So again after a lot of screaming, shouting and threats I finally got my policy today in my hands. The head honcho sent me an Alarm clock with the policy as a compensation for the 2 months of tax rebate that I will loose due to Bajaj Allianz’s unprofessionalism and ignorance. Ironically I feel that he should have the alarm clock on his desk to remind him to issue policies to the customers on time.
I am extremely disheartened and unhappy with the unprofessionalism of Bajaj Allianz and its employees. I wasted a lot of time following up, making calls and losing my precious time because Bajaj Allianz did not have the courtesy to inform me on the process.
My advice to everyone is BAJAJ ALLIANZ SUCKS. Please research carefully before going for a Insurance policy..all this heartburn that I suffered is just not worth it
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Pros: |
I loved the Insurance Cover the policy gave me and the accidental rider.
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Cons: |
No one told me that it will take so long to get my policy.
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