Jun 19, 2004 05:29 PM
26176 Views
(Updated Jun 19, 2004 05:33 PM)
Hi, I purchased the bike from Popular in Bangalore, since then I had a very good service from this dealer.. The people were truly customer centric and the they knew what they were dealing with very well.
The most exciting thing is the service I received while takin delivery of the vechicle wherein the bike I choose was a display model... as such was having scratch marks here and there on the tank, and side covers..., as there was no stock of other bikes with them they promised to get this changed after 1 week, as it was very minor I didn't expect them to change it for me truly and thought that it was just one of the gimmics for getting rid of the bike and me... :) but after a week I stopped by and checked for the replacement.... to my astonishment my bike was taken to the underground service area... and my fuel tank, seat, side covers and mirror were changed and they asked if I was satisfied with this... I was overjoyed...
I praised the service I received... they are prompt... but I should at the same time bring to notice that my experience with thier service station was not so good.. I didn't expect them to change engine but they were very negligient and didn't have any interest in getting the bikes serviced as it should... any ways... I am happy... :)
Harish.PS