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19%
1.14 

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Verified Member MouthShut Verified Member
Hyderabad India
Bajaj Finserv not upto the mark
Apr 05, 2017 09:27 PM 7246 Views

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

Bajaj Finserv providing personal loans and innovative consumer loans has come up very strong for the past 5 years.


I got a call from Bajaj Fin serv offering a special personal loan. As I am in need accepted the offer.


Customer executive talked politely and explained the terms and conditions of the loan, but did not specify clearly about the processing fees. After completing two verification calls the loan got approved.


Then the executive came and collected the cancelled cheque, where the delay can happen. After the receiving the cheque, it almost took a week for the amount to be get credited into the account.


But when I looked at the processing fees and interest rates, it is too high than any other player in the market.


Pros:


#Part payment facility but with 3% charges on principal amount.


# Fast processing in some cases of personal loan


# Communications and online information on Loan


Cons:


# high interest rates. and high processing fees comes to 6% which is too much


I am attaching the welcome letter, one can verify the sanctioned amount and disbursed amounts. Thanks!


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