Jul 19, 2016 01:21 AM
29200 Views
(Updated Aug 09, 2016 01:43 AM)
I had been investing in HDFC Fixed Deposits via Bajaj Capital New Delhi since 2008 as they were offering upfront incentive via cash and both the Investor & BC were benefited. But from Nov 2014 they changed their policy that Incentive will not be given hand to hand in cash but via Cheque after one week. I am always a hand to hand cash person in my dealings with everybody and never keep anyone's money with me for even a second, and would prefer the same with myself also.
Hence I stopped investing through them and started investing directly, without incentive but investments were getting done, infact better than going through Bajaj Capital.
One Fine Day i.e 21-06-2016 the Manager of the Local Branch Called me & said that he had taken permission from H.O that for my case only he would give me cash incentive upfront as before. I was skeptical and decided to call his bluff. On the 12-07-2016 I called him and left a message to call me back, he failed, Again I called him on the 14th and he who had already obtained green signal from H.O said he would have to again ask, and I gave him a deadline of 16-07-2016 13:00 hrs. He failed & called back and asked me to wait till 18-07-2016 of 14:30 hrs as my twin investments were maturing on 22-07-2016. I waited till 15:00 hrs for his Phone call, He failed again & I sent my Investments for Renewal as before via Speed Post.
For a petty incentive sum of Rs 1600/- these people want to issue cheques to their investors. I was even open to receiving cheque's hand to hand at the time of giving the application forms but they denied it.
The main moto was dishonesty in dealings with long time customers, and taking circuitous route in doing even simple things. They never had the idea to pay in the 1st place and wanted to keep the whole commission to themselves.
In the past couple of years, there has been High arrogance that has crept into their Staff and Management and their attitude became very poor, and it looks like they are not willing to help you. In my experience and the Body Language of the Staff of BC they were always burnt up as to "How I myself knew finance and investing safely much better than them and they would always dissuade me to not invest in HDFC and promote some other company!
Rather than safety of your Investments with Less Return & assured return of investors Capital, They are interested to service Products and schemes where their Brokerages are high otherwise they don't even process your investment requests for weeks and we have to keep following up. ".
As compared to others they are now like brokerage agent only and they don't want to help you in investing.
This is my experience of Bajaj capital New Delhi . Specific Branch Not Mentioned due to Privacy Concerns.