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28%
1.32 

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4th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune, 411014, MH

86-9801-0101

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Verified Member MouthShut Verified Member
Bengaluru India
Careless customer service
Dec 14, 2017 09:27 AM 4143 Views (via Android App)

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Hi, I wanted to share my personal experience which I had with this bajaj finance people.


A year back I had purchased an Active two wheeler in loan with bajaj finance for 12months. I completed the loan successfully but in between I had missed out 2 installments which I cleared a bit late because I had a cash flow problem at that time because my brother passed away due to cancer. I had informed the finance people about the situation but I didn't receive any empathy from them but they sounded business centric. this actually annoyed me a bit. Later, when I missed payments they sent me notice and the penalty charges. I contacted them and adviced that I will pay off the remaining last installment along with the missed 2 installments by preclosing the loan and my condition was to remove the late payment charges along with the late marks on my CIBIL. but they said they can't do it. I adviced about the previous conversation, bit still they were not ready to listen and adviced to to settle the amount in full. I fought with them to remove the late marks at least but they were not ready. I paid off the loan in full and asked to issue NOC to remove the hypothication but they asked me to come later and collect it. it's been almost 20days and they are making me to wait unnecessarily to issue NOC. I was helpless and finally yesterday I got my NOC.


I'm fed-up off this Bajaj auto finance people.


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