BSNL broadband service is very bad in Agra. DSL link doesn't come it cut regularly. For attending the any complain they take minutes 5 days.
But customer care says 24-48 hrs only opting Bsnl in Agra is a headache only nothing else.
I have been using it past 2 years somehow. Because there were no any other options. In Hyderabad Bsnl is good. But in Agra it's horrible.