The bsnl broad band services is a semi government owned telecom service provider. Yhe first impression that everuone gets about the government owned company is that their service is not going to be good enough.
And as far as I have used it and SUFFERED through it, I can assure that the person with such thinking is 100% right.
First of all they don't have any interest in pursuing you for opting their service and once you enter the world of BSNL then it will be the biggest thing if you can save your pocket getting drained away.
The service is the worst thing in bsnl. If you contact the costumer service then don't expect them to have a productive talk with them.
They are not interested in solving any problem.
As I have also suffered with such service I wanna share the same.
Once after opting a plan of bsnl which gave me 25gb of high speed data and after that unlimited data with 128kbps speed.
So, ine day the broadband inventually stopped working. So I called on the costumer service number so in a way to get the same repaired.
But first after too many attempts I anly got to talk with them and after that they assured me that the problem will be sort within 1 day.
But they came up after 3 days and then only fixed it.
Well this is a secondary thing while if you at the plans of the they are too costly to be opted.
The network reception is also average , not so good there is so much of interference.
So if you're looking for a broad band connection then go through sone other services providers also.