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27%
1.67 

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The best, yet the most affordable Broadband
Jul 02, 2010 12:38 PM 4841 Views
(Updated Sep 12, 2010 09:52 AM)

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I am an user of this DSL Broadband service for last 9 months.


I got connection in a week time after submitting relavant documents including the twenty percent concession form for Government employees.I just paid Rs 500 as a security as I already had my Wireless Router of BEETEL.


The first bill I got for 3 days on pro ratta basis.It was quite transparent.That time my Plan was 500C in which I got 1.5 GB Data,175 Calls and Night Unlimited(0200-0800) FREE.I got a consistent speed of 1.7-1.8Kbps with an Effective Download of 100 kbps minimum anytime.Really satisfying speed.


Then I tried the Plan 599C which gave 2.5GB instead of 1.5GB.The good thing was that Plan change is easy and without any surcharge if minimum hire period is one month.I was also able to monitor the Data Usage through the BSNL portal.It was interesting to see the Unlimited Data use volume crossing 25 GB a month!!! which I used to do during the Unlimited time slot.


With Billing,I never had any problem.It was so transparent and easy to look at.Also this bill works well as a permanent address proof!!!.Also,I was able to pay on line.There is rebate of additional one percent for on line payment.Almost all bank of our country is included in the Net Banking.... That`s the latest face of BSNL... quite ahead of its competitors.


What I wanted more from BSNL was that the Plan change should also be possible through the portal.The English of the Customer Care executives should be more refined,otherwise they are quite prompt in addressing your concern.


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