I am using Axis bank since 8 months but their are many condition for this bank like minimum account balance should be Ten Thousand other wise they deduct the high balance as a fine , so this bank is not good for poor or for a middle class family.The banking service is somewhat good as they always remain always in contact with customer through email or by SMS.The website and app is similar there is no huge difference between them.The main problem of this bank is about ATM , in my there are few ATM service are available so I always come in trouble to find the ATM.