Hello, I am sharing my personal experience with Axis Bank Visa Credit Card. My experience with this card was vary Bad and irritating.
Last year I was using first time my new Axis Visa credit card. I was going to big Bazar for shopping and I shopped worth RS 4000. I want to pay my bill by the Axis Visa credit card because it gives me 10% cash back benefit. So, when I was giving my credit card to staff person of big bazar for paying my payment. He was trying to take a payment from the credit card. But the credit card doesn't working. It doesn't paying my payment. I was vary worried.
Then immediately I was calling to customer service I was told him all my problem and I was expecting that they solve my problem but the customer service person was not solving my problem. He doesn't hearing me only giving me lots of excuses. The customer service was very poor and inconvenient. For that I was facing so much problems.
The rates and charges of this credit card was very high as compared to it's services. So, that I was not satisfied for the service of this credit card. It was so annoying for me and not giving me any benefit.
So, all over I was not happy to using this Axis bank credit card. And I will give it 1 out of 5.
