Aug 04, 2017 11:17 PM
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I did not know what all things I will have to face with this credit card.
Actually I am talking about first starting time of credit card taking, They told me from the bank that it will take maximum 10 days for overall processing completion, where as it took more than one month to get the approval and again it took 2 weeks to receive the card.
And it's not all.
Before almost 4 months ago, I was on a international tour with this Axis bank credit card. When I was using this it show me decline!
I checked my balance and the balance is full. I was unable to contact with bank in that time to know why this was happening, I was in very pressure for this trouble in that time.
Somehow I have managed with this. When I came back in India and spoke with bank, they said that they had to send me another new card and they blocked my current card!
But I told them, you people have not informed me before blocking my current card and before dispatching new card to me!
Then I got surprise by their replaying, they replied that they sent me a message in my registered mobile number about it.
I told them that I was on a international tour, so might be I was not in the coverage to get any message and you people are only inform me through message just!
That means you are taking E-mail ID's just for trend and formalities!
As I asked them who told you to replace this card neither I has sent you request for replacing nor my card is near expiry. Big complexity here in Axis credit, not simple it is. Pathetic service without notifying me, they sent new card to me and even they had not essential thought to inform me a long period before, about blocking my card.
I was not satisfy with Axis credit card at all. This is seriously a detrimental phenomena which happened to me. I will never ever recommend this to anyone
