AutomartIndia.com

M&M's ugly duckling - Automartindia  

By: sudhirpb | Jan 31, 2005 04:41 PM

Service & Support:
Information Depth:
Content Timeliness:
Design/Usability:
Website Load Time:
Member's Rating:
Member's Recommendation: No

Read 2416 times
Rated by 8 members

MouthShut Product Rating:

Recommended by
27% members

Pros:
Mahindra Brand name, multibrand outle
Cons:
Abysmal service quality, absolutely zero value for money, salesmen con you
Bookmark and Share
I think Anand Mahindra should seriously consider pulling out of this venture.. After years of building considerbale brand equity by supplying quality automobiles in the Indian market, automartindia looks
like a huge dent on M&M’s brand.

I purchased an M800 from them a couple of years ago, and I now realize that even a roadside second-hand dealer wouldn’t have deceived me as much as Automartindia.
 
I went to automart, as their cars were cheaper than TrueValue, and only later did I realize why. There’s absolutely no value addition done in automart workshops - except probably washing and polishing - flies flat in the face of ’refurbishing’ which they claim. In my case, they didn’t even change the consummables like the engine, gearbox & brake fluids. the interirors were shitty, the plastic panels cracked and danglinq without screws.

The service was as bad as you can imagine - I was asked to make all payment upfront. The car was delivered to me about 2 weeks later than the promised date. I wonder what they were doing with the car all this while- it wasn’t refurbished either. The papers were transferred to me after a full 5 months- can you beat that ????? The sales reps I dealt with came up with a barrage of excuses/half truths/and even blatant lies at times.

Even today I have absolutely no peace of mind - what was sold to me as a fine,sparingly used second hand vehicle, which had supposedly gone thru 120 check point test, was in fact an accidental vehicle. It had met with a serious accident, and had been repainted. The paint is now chiiping away and I can see flakes of rust on the body.

So much for a Certified Used Car from AUTOMARTINDIA.

Its my sincere advise to you- please do not go to automartindia under any cirsumstances.

If you want to buy a car -
- wait for a little while if you want to, but go for a new car
- go to maruti truevalue, if you want to go for a pre-owened maruti. U’ll have to pay a premium, but atleast the cars will be good.



How useful was this review? (Earn 5 MS-Points™ by rating reviews)









Brand Owners & Brand Managers
click here to respond to this review







Icons Help
Visit MouthShut Local to know what’s hot and what’s not in your city.

Review of the Day

Review of the Day
PREM aur JENNY ka ANDAZ APNA APNA!
By: fenil_seta Star Writer

MouthShut In The News

MouthShut In The News

Community Center

Community Center

CEO Newsletter

CEO Newsletter


Compare features and prices and read consumer written reviews on millions of products and services.
© 2000-2009 MouthShut.comGoldspot01