May 27, 2017 08:37 PM
7068 Views
My customer ID CN18055, I have been using Asianet Broadband from 2007. Last year I had an issue with the payment, have made the payment through Asianet broadband website(Online Payment). The amount has been debited from by account, I have raised the issue on Sept / 2016 with the proof(SMS, Bank statement and Transaction ID). Till Now may 2017 the issue is not been closed. Two months back my connection was disconnected due to this, Have received call from your account team and as mention I have forwarded the mail, Till now I have not received a reply mail for this. Today 27/5/17 I have the same issue(Connection disconnected – amount overdue) . Its almost 6 to 7 months iam behind this and not getting any response from your customer care. So I thing its better to terminate my connection. There are other internet provider who provide better service than yours with efficient customer care and instant action. So please terminate my connection as soon as possible. Recently I have referred one of client to you and right now he not at all satisfied with the service. So it’s a request please terminate my connection….
