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MouthShut Score

15%
1.09 

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Bhubaneswar India
Lame excuses for not delivering item
Nov 07, 2014 06:51 PM 8277 Views

Customer Service:

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I have not yet received my ebay consignment with the courier partner Aramex, it has been three days the courier boy has been calling up and giving excuses that he is busy to deliver the item at my doorsteps.


They call up just when the working hour ends for them and give lame excuses for not delivering the good and then you find the status update in your goods tracking as "Attempted Delivery - Customer Not Available / Delivery Rescheduled"


Please do improve your service.


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Brand Response

Dear Customer,
We deeply regret the inconvenience caused at your end, please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated. We request you to treat this as an isolated case and not a true reflection of our services.
Regards
Percy Avari
Regional Manager South Asia

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By: aramex | Dec 15, 2014  10:22 AM Comments 0

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