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13%
1.13 

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Verified Member MouthShut Verified Member
Budaun India
Poor customer service
Jan 06, 2017 05:54 PM 6667 Views (via Android App)
(Updated Jan 12, 2017 04:16 PM)

Customer Service:

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Aramex is the worst courier service.Recently I baought the 2 watchs from LatestOne.com shopping site and my Order dispatched by the Aramex that was very poor delivery service.Its very pethantic service.When I ordered my product from latestone shopping site then I got sms and mail that was some details of about my product like as tracking id and order number and my product was coming through the Aramex courier service and gave delivery time 4-5 working days but my product not placed at my home within working days.Many times I checked my order on its website but there was not any last updated details about my product.Finally I contacted to the customer care and I asked about my product but they got wrong information.They said that your product reached in your city and I hope your product placed within 2 hours but my product not placed in 2 hours and again I complained but I got no right information about my product.After 3 days my product placed when delivery time has been expired.Aramex courier company staff very rude.Its complaine help line number not connect in one time.Its very poor courier service.I have not satisfied from its service.worst customer service.


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