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1.33 

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Appaswamy real estates
Feb 23, 2013 03:58 PM 15949 Views

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We've bought a flat in SPRINGS, Rajaji Nagar, Tiruvanmiyur, Chennai with many aspirations [spending almost a crore] going by the name of the builder and his reputation over years. With time, we came to know he is such an ordinary [or even lesser than that] builder who does not really care about his customers.


1) The project  did not finish as promised in 18 months and for the delayed period, the builder did not bother to compensate.


2) The builder promised 24 X 7 hot water with solar energy, but that remains a promise not kept up.


3) The builder collected more service tax than supposed and did not bother to return it when questioned.


4) The project has been understaffed from certain stage [probably after collecting the money for this project the staff is moved to another project] and remained and remains understaffed to deliver 140+ flats within the campus.


5) The back office staff and customer relationship staff are the most inefficient, arrogant and never responded to us despite many requests for various problems


6) Even before the project is finished, the maintenance is passed to a third party organisation [ZEUS Management] which is another highly inefficient entity.


7) The maintenance is charged for all the amenities [Swimming  pool, theatre, recreation etc.], but nothing is properly operational even for a month's time. When questioned, the builder's staff never responds.


8) There are umpteen no. of points to put forth about the unprofessional approach of the builder to it's customers.


9) If you have any doubts about this review, feel free to drop in SPRINGS and ask any resident for a real list of woes.


All I can say is there is nothing you can do with such a builder except to sue him and go around courts once you pay your hard-earned money. I do not think any other Appaswamy project would be any better than this, as'SPRINGS' is claimed to be by far the best project by the builder. We can easily think of the other projects. Think well before going with Appaswamy real estates. I have come to know that Akshaya is the one who can be called a real professioinal.


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