Mar 16, 2014 12:19 PM
48572 Views
I had a very bad experience with Apollo clinic JP Nagar. My mother had severe cough and we went there to see Dr. Poorna Prasad. After initial checkup he said he doubt its a kind of TB and asked us to go for several different kind of blood tests, xray, spootum test etc etc all costs around 4000 Rs. Also he gave 7-8 kind of medicines(no need to have food after having medicines as the stomach would be full after having 7 tablets in morning, noon and evening.
Anyway she manged to have all these and after 1 week also there was no change at all in her cough. I went there two times to show the reports to Dr. Poorna Prasad but he was not available. Then I called the reception and took appointment for the next day (Sunday 16th March 10.30AM). Before taking appointment I confirmed with the receptionist again whether he would be available on Sunday. She said "yes sir. He would be available.
We went there on Sunday morning 10.30 AM and the first question from receptionist was who gave you appointment. I said I called your landline no ie.4076 8888 and booked the appointment.She said doctor not available today.Then she said doctor is not picking phone. We wait there for half an hour and she said doctor is not feeling well you can directly contact him and she gave Dr. Poorna's number.
When I called him he said he can't come to clinic as he is not well. Then I said "Doctor for showing this report daily I'm coming to clinic for the past 3 days. After having all these medicines there is no change in patients condition. Can I come to your place?" He said no. He can't wake up from bed.
Again I asked the receptionist if doctor is not available then why you gave the appointment. I got an irresponsible response"If doctor is not ready to come what I can do?" They are sitting there only to collect thousands of rupees from our pocket. Now I have doubts about the reports they have given.
If these people are so much irresponsible then how can I believe the reports. l will never recommend Apollo Clinic to anyone.
