Apr 14, 2017 10:21 PM
4764 Views
Although Airtel claims that it aims to provide its customers with best possible services, it's totally wrong. They are basically "chors". I used to pay Rs 590 per months to enjoy English movies, English news and sports channels. In March 2017, my wife told me that she got an SMS from Airtel in which it was mentioned that you can enjoying watching tv for six months by paying Rs 1655. As per her advise, I recharged with Rs 1655. Almost immediately, Airtel stopped all the sports channels. I made a call to the customer care and was told that I would have to pay Rs 110 per month to enjoy the sports channels. When I asked which channels you are going to stop next, the guy said: "No, you would continue to enjoy all other channels." Next month(on April 13, 2017), they stopped all the English movies and news channels. Again, I made a call and came to know that I would have to pay Rs 90 extra per month to enjoy English movies. However, the SMS, which was received by my wife, they did not mention that they would charge extra for different packages. Now, I have decided to take service from another provider(after using Airtel digital tv for seven years). They are CHORS, who misguide customers and steal their money. Don't trust them. Airtel wants their customers to enjoy channels as prescribed by it, and not those which customers want.
Koushik Das
Customer ID: 3002838119
M-9818904552
