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MouthShut Score

26%
1.76 

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Verified Member MouthShut Verified Member
Jaipur India
Very costly with less offers
Jan 11, 2017 04:21 PM 5453 Views

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Service & Support:

Value for Money:

Few months ago I bought this connection. Actually I bought HD Plus connection. I got this connection with offer but this offer wasn't meant for anything. I would like to describe my problems in detail.




  • Airtel connectivity is strong than others but sometimes due to heavy rain or climate change, this might get disconnected.




  • The major problem is packs. The company provides very costly packs with less number of channels.




  • There is no special pack for north india.




  • Customers have to choose from south packs. Which are useless.




  • Company doesn't provide "Pick-by-channel" facility. It means customer can choose channels according to their need.




  • Services and supports are not customer worthy. Last time I called to customer care but they were not customer friendly. They were just trying to be free from me.




  • Company takes more tax than others. Sometimes you will have to pay for free channels too.






I am going to change it as soon as possible. I don't suggest to anyone else.


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