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24%
1.63 

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Verified Member MouthShut Verified Member
Patna India
Not Like Airtel.
Apr 15, 2016 10:21 PM 12556 Views (via Android App)

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Airtel Data Card is not like the other Airtel products. It does not provide good services to customer and also have several issues in this product. This product is very costly and similarly, it's data packs are also too much costly as comparison to speed of internet because internet doesn't works properly. The company promises to provide 7 Mbps in my city but I even didn't get 1 Mbps. The company charges increases on every recharge. Firstly when I recharged for 20 GB, I have to pay lesser amount but as number of recharge increases the amount for same plan increases.


I contacted customer care, then they told that we can't do anything on this issue, these are the charges provided by company. Then I asked to solve the problem of speed and sometimes it takes too much time to connect becausw network strength becomes low and internet becomes unstable. They taken my complaint and promised me to solve in 10 days but after 10 days no any changes experienced in speed and haven't got any message about complaint. The customer care didn't care the customers. I would not prefer it.


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