Apr 26, 2017 08:10 PM
1623 Views
Aircel network is the bad network that I've ever used in my life. I'm using aircel network from 2016. I found the network is very bad and can't get the signal properly.
If you use this network you cannot get the signal and if you get signals also it will be fluctuating continuously. There is continuous dropping of signals because aircel towers are bad, which you will find irritating.
Aircel Customer Service also not good. When we call to customer service for any problem or enquiry they will keep us waiting for like 20 minutes and if at all they respond also after some time they wont provide correct information regarding problem.
Once I called customer service regarding the deduction of balance from my network even though I didn't use it for anything. Actually on that day I recharged data pack RC 37 and I got a message that my data pack activated, but when I tried to access the internet it didn't work and after some time I tried again and it worked, but my main balance got deducted and I felt bad at that time because it said my data pack is activated, but my main balance got deducted I was so confused at that time. When I contacted customer service regarding this thing they told that its your problem that your data pack didn't get activated at that time that's the reason your main balance got deducted and ended the call suddenly. Once again I called them to credit my main balance back due to their negligence of my main balance deduction. They talked rudely and ended the call without answering my query. I've repeated this for 3 times, but the result is the same they didn't responded properly, such a bad customer service.
Aircel clearly lags quality in their network and also bad customer service. So, I will tell you guys don't go for such a network, which network and customer service is very bad.
Thank you.
