Last month I booked my ticket from Delhi to Washington and my experience is good.When I reached on Delhi airport , Airport security checked my luggage for 20 minutes and then I listen announcement that flight is late by one hour.After one hour I went to my seat on flight and Air hostage welcomed me sincelery and then I sit on my seat.Facilities of Air India airline is good as they serve fresh and tasty food and breakfast.I was confortable on my seat in Night also because there is huge space near by my seat.
As I booked my ticket online so I get some discount and Staff member of Airline always talk in normal way and always sent SMS alert, rule and regulation massages before doing journey by Air India.