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MouthShut Score

54%
3 

Ride Experience:

Travel Convenience:

Adlabs Imagica, Sangdewadi, Khopoli, MH

+91-22-42130405

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Verified Member MouthShut Verified Member
Ranoli India
Not good staff
Mar 25, 2016 10:16 AM 13640 Views (via Mobile)

Ride Experience:

Travel Convenience:

Hi, Me nearby my partners needed to visit imagica through train, so 2 days prior just we called the customer ponder the pickup transport organization from khopoli station and even enquired about each one of the rides. The customer consideration official let us realize that not to stretch over the rides as all are helpful and get transport will leave after the train arrives @ 10.


When we came to khopoli station, We found the imagica transport there at a detachment and around 30 people were holding up near the vehicle. Everyone held up for 25-30 mins. For sure, even everyone tried calling imagica yet was of no use. Finally after some time driver came and he told that it will take more 30mins. It was by then 11.15, so everyone took ricKSHA139w and paid 300 and went in solitude. So the free pickup organization is just for name reason. We expected to go isolated.


At the ticket counter it was said that imagica parade is wiped out, so that was okay for us as we went there for rides. In reality, even on their site it was said that if any ride or event is not operational then merciful do check the ticket counter before buying the tickets. So I endorsed of it. When we entered the amusement focus we saw that nitro was closed as it was spared and operational just to shoot. So I expeditiously requested one from the staff over there. So he let me realize that it will be keen on open air by 3.Again at 3 we went there so they let me realize that there is some specific issue yet then I could regardless see the shooting was agreeably going on and ride was absolutely operational. Again this time they taught us to return by 5. So at 5 again they gave another reason and I could even now see shooting going on. So we had a dispute that time couple of visBrianbalakumaranrs even recorded the video that how the staff was deceiving us. One of the staff even let us realize that nitro will start at 8pm. Now that was intriguing and I got more aggravated, in light of the way that everyone understands that rides are not operational after 8. Everyone came there just for nitro as it's the tremendous interest and if not operational they should have said at the ticket counter which they didn't furthermore how they can hold the ride for shooting purposefully when the diversion focus is opened for general society? I was amazingly confounded as we came the separation from Mumbai CST to khopoli just for nitro.Very horrible organization even all the staff they were totally discourteous. Finally while leaving the entertainment focus I asked for the data outline and formed everything in it and even the official he asked me what happened. He let me realize that they will call me to discuss and clarify this issue. We went on 18-10-2015 and till now no call no mail nothing from their end. They treat customers like soil with no profound respect. Least anticipated that organization resulting would aishwaryasingh23ing such a powerful aggregate for imagica. We are inCred824ibly astounded after this event


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