Frankly i would never go for any deals with a vendor like this one ..
why:
1. They have no website or contact Email
2.Although they have a toll-free but the
support team is very poor
, many dont even know what are the products with ava.
3.No secure CARD IVR system . . .
4.Provide Fake dispatch date etc
The route to unending sufferings opens here ....... read on
i am writing this review because of the bad experience i had with ava. I received a silver card from citibank with some offers like ... FOCE watch pair1800Rs[ 4800Rs..mrp ]., bed spread set 499Rs[claimed to be 2900Rs actually] etc... as i saw ava auctioned on airdeccan,i had a good image about the company...
so I decided to go for the bed spread ...
i ordered 3 quantity ...my order was placed on 2nd July..the so called executive ***told he** will send a confirmation sms with order number .. 3 calls 8 days gone ...
>>My Card was charged immediately<<
suddenly on 10th SMS was delivered on mobile ...Your order No XXXXXX has been dispatched ..expected delivery
17th July
i used the number to see online .... aramex site ...says the "shipment record created on 13th"..whoa....the AVA gave the tailor to weive the bed sheet soo 12days delay :):)
i waited till 17 th ..then 18th ......till now made calls ...... it was very interesting to see that the executives could not track shipments by name ,location ....you are asked to give order No or card no!
The executive told please (fXXK )call the courier ..... i called courier 3 times .... finally courier guy tells calls delhi office ..courier packet is not despatched .... i wonder a car is delivered from DEL-BLR on 5 days ..then how this ava unit is not delivered after 21days... may be courier comapany(may be a tiny family) is waiting for MAMAJI who goes to BLR to carry
goods :)........
what a cleaver company ....they can hide the goods that are not available..showing fake despatch date... n charge your card
till now no goods were delivered ...when they will come ....god knows
UPDATE:
the courier company has added :3 fake attempted delivery starting 22nd/23rd etc..
as my address is a company address ..there is no record of anyone who attempted to deliver
any goods to me
24th finally bedsheets arrived,
:( god help me ..
Goods quality:
Very cheap silk ..just like one uses to cover TV ,Sound Systems Etc..
locally made ...
Looks:.the pack is filled with "color printout" ...hehe to give a fake branded product..
looks like 200Rs salwar kamij cloth
Please never deal with AVA ...save your money for better goods ...