APC Inverter

APC-Caveat Emptor: MNC name does not mean quality  

By: crosswire | Jun 09, 2008 12:23 PM

Durability:
Ease of use:
Member's Rating:
Member's Recommendation: No

Read 706 times
Rated by 5 members

MouthShut Product Rating:

Recommended by
36% members

Pros:
Childproof, looks nice
Cons:
Doesn't work, Bad service


I am also an APC victim.. going through the reviews here, I realise (too late) that I, too, bought this lemon.

In India, we need a UPS, as the power is never reliable, friends abroad tell me that
the power never fails.. I dream of such a utopian life here, but, I digress...

I bought this for several reasons:
1. The well known AMC brand name. (AMC!!! ARE YOU LISTENING, IT’S YOUR BRAND NAME ON THE LINE!!) I KNOW, I’M SHOUTING HERE!.. well, less said the better

2. Contained battery in a solid metal case, my son loves to fiddle with these things, and I wanted to prevent shocks

3. Looks good...

Now I know, beauty is only skin, or metal plate deep.

I bought the inverter in 2006. It fails with cheerful regularity, maybe once a month.. Autopower, the company that sold it to me, replaced the inverter unit twice...Even then, it doesn’t work well

It still fails.

The battery was presumed dead once and they changed one 2 months ago. Now they tell me that I need to replace both, at a cost of 16,000... you heard right, more than I paid for the whole thing. Could they not have detected that while I still had warranty coverage? I guess not.

I knew that my warranty would run out in May 2008, and with this white elephant, I knew I needed an AMC, so I called them in march and in april.. no one came to renew it, so I called them and they kept having staff problems
Finally, after the warranty expired, It failed again, and they came in looked at it, tut tutted and said I needed anew battery,despite having just changed one a few months back and charged me 300 bucks...

I need a new inverter, but one with a childproof case.. am considering Su Kam or some other

Very disappointed with the MNC UPS

It is now gathering dust. They came and said they would contact me in a few days with the details on the batteries, its been a fortnight now. have just mailed them a complaint, am not expecting much of a response

Never buy!

Purchase Price (INR): 16000
Voltage of the inverter: 800
Which equipment do you usually use it on? Fans, lights, TV
Do you use it quite often? Yes

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