I am also an APC victim.. going through the reviews here, I realise (too late) that I, too, bought this lemon.
In India, we need a UPS, as the power is never reliable, friends abroad tell me that
the power never fails.. I dream of such a utopian life here, but, I digress...
I bought this for several reasons:
1. The well known AMC brand name. (AMC!!! ARE YOU LISTENING, ITS YOUR BRAND NAME ON THE LINE!!) I KNOW, IM SHOUTING HERE!.. well, less said the better
2. Contained battery in a solid metal case, my son loves to fiddle with these things, and I wanted to prevent shocks
3. Looks good...
Now I know, beauty is only skin, or metal plate deep.
I bought the inverter in 2006. It fails with cheerful regularity, maybe once a month.. Autopower, the company that sold it to me, replaced the inverter unit twice...Even then, it doesnt work well
It still fails.
The battery was presumed dead once and they changed one 2 months ago. Now they tell me that I need to replace both, at a cost of 16,000... you heard right, more than I paid for the whole thing. Could they not have detected that while I still had warranty coverage? I guess not.
I knew that my warranty would run out in May 2008, and with this white elephant, I knew I needed an AMC, so I called them in march and in april.. no one came to renew it, so I called them and they kept having staff problems
Finally, after the warranty expired, It failed again, and they came in looked at it, tut tutted and said I needed anew battery,despite having just changed one a few months back and charged me 300 bucks...
I need a new inverter, but one with a childproof case.. am considering Su Kam or some other
Very disappointed with the MNC UPS
It is now gathering dust. They came and said they would contact me in a few days with the details on the batteries, its been a fortnight now. have just mailed them a complaint, am not expecting much of a response
Never buy!
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Purchase Price (INR):
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16000
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Voltage of the inverter:
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800
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Which equipment do you usually use it on?
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Fans, lights, TV
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Do you use it quite often?
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Yes
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