This is regarding the SUCKING Customer Service from the APC Customer Care.  I bought an APC UPS for my desktop on March 2005.  Within 3 months it smoked and got it replaced (since it has got

2 years of free replacement warranty). 

Recently on 2nd of March 2007, the replaced UPS (which I got on 2005) got some issue with the battery.  I made a complaint to the APC Customer Care on 3rd of March.  The Customer Support who attended my call passed on a wrong Model number.  Hence the delivery Engineer didnot deliver the replacement.  Hence I complained it again and again and got only complaint numbers not the replacement. 

Till today (17th of April) I made several phone calls with all my efforts in vein.  I’m fed up with APC Customer Care.  I thought of filing a suite against APC in the consumer courts.

I will never recommend this damn APC product to any one.  Really fed up with APC and their Customer Care.

Purchase Price (INR):	2750
Voltage of the inverter:	No Comment
Which equipment do you usually use it on?	Computer
Do you use it quite often?	No