AOL ISP

good support & connection, bad software  

By: saralk | Jul 19, 2004 09:37 PM

Speed of ISP connection:
Connection Reliability:
Service & Support:
Member's Rating:
Member's Recommendation: Yes

Read 757 times
Rated by 7 members

MouthShut Product Rating:

Recommended by
28% members

Pros:
good support, fast DSL
Cons:
software takes over your system.
Bookmark and Share
I’ve had AOL for about 3 years, we had the Dial-up for a year and a half, and now we have AOL Broadband.

I didnt like their software at all, it has loads of services running in the background,
so constantly takes up precious system resources and CPU time.

However, with the advent of AOL 9, things have improved. In the UK at least, you dont have to run their software to connect to ADSL, and they give you a firewall, and spyware blocker, which is very useful.

The internet connection is fast, and almost never has problems, the only problem I had was when all connections to MSN were blocked for a few hours.

They e-mail you alerting you about any planned downtime, and it usually takes place in the early hours of the morning anyway.

Going back to the software, the profile system is really bad, setting a profile makes your e-mail address become completely useless with the amount you are spammed, which is ok since you can’t use your own mail client anyway. The occasional message from ’hotchick69xx’ PMing me to go to her website to see webcam pics of her forced me to abandon the AOL software.

The tech support is very good, its a freephone number and you don’t have to wait listning to the lighthouse family as their hold music for very long. When they answer the problem is usually fixed very quickly.



Purchase Price (INR): £22.99 pcm

How useful was this review? (Earn 5 MS-Points™ by rating reviews)









More Reviews On This Item

World's biggest con-artists !!!!!
By: NOVISL
Member's Rating:
Worst Customer Service EVER!
By: Dar888
Member's Rating:
AOL Broadband Service in the UK is the WORST
By: Oniv
Member's Rating:

Brand Owners & Brand Managers
click here to respond to this review







Icons Help
Your trusted community can be your shopping advisor.

Review of the Day

Review of the Day
Breakfast at McDonald's
By: candyfloss

MouthShut In The News

MouthShut In The News

Community Center

Community Center

CEO Newsletter

CEO Newsletter


Compare features and prices and read consumer written reviews on millions of products and services.
© 2000-2009 MouthShut.comGoldspot01