Mar 13, 2017 03:37 PM
8679 Views
I have used BSNL, Airtel and ACT. Amongst all this is the dumbest ISP. The worst customer service(worse then BSNL). After hit by Vardha storm it took close to one month to regain the connection and they didn't waive off the bill. After that we faced network outage everyday for almost 5 to 6 hours per day,
When we tried calling the customer support we will not get connected and we ll receive a msg instead asking us to register complaint thro an sms. Then why the hell u do have a customer service. After several attempts we placed a cancellation request. Even after that they have debited the amount twice from a saved card. Not sure how they are running such a company.