May 10, 2017 08:47 PM
6712 Views
(Updated May 10, 2017 08:50 PM)
I am new on mouthshut and I have created this account just to share my experience with ACT. so that nobody else fall prey to this cheating.
Don't pay any advance to them until you get the connection.
They have taken Rs 4800/- from me as installation & advance rent and since then I am fighting to get the connection. When I ask for refund they say that they don't have a refund policy. When I ask for the connection they have a standard response that the issue will be resolved in 24 hours which never happens. I raised a ticket on April 3rd and these guys without my knowledge closed the ticket and then reopened another one on May-3rd. Now when I ask them for the status they say the issue is only 1 week old.
Just wanted to share my frustrating experience so that you can be cautious.
