Commented on gkanand's review
May 26, 2016 07:56 PM
Hi, I bought a one split A/c Hitachi 1.5.ton 5* a few days back at Vijya Sales M.G.Road and they sold me a defective piece. by mistake / or ......... dont know ? we have facing lots of problem for last 1.5 Months, I called to direct Hitachi customer care after 50 Calls they have no any response afte...r that i called to Vijaya Sales Store we request 15 times we need your store manager contacts no / or mail id they have always deny, we found store manager no after so many efforts, her name is Ms.Niti she is so helpful & giving me assurance we short your problems ASAP other wises replace your unit.
We Thanks to Ms.Niti,Read More
Reviewed Hitachi AC
Apr 20, 2016 06:50 PM
20555 Views
I had bought a 1.5 tonne A/c 5* 10 days back in Guru gram(Haryana) and it worked Ok, but remote is not working I called to customer care ten time he says that your complain are registered your remote is replace within two working days, but we are not received any positive replay after 7 day...Read more
Commented on shobhitshanker's review
Apr 15, 2016 04:27 PM
My humble request request to anyone thinking of buying an A/c whether split or window is, please. please go for any other brand but Hitachi, their service standards are very very poor and from the 80's better known as the'License Raj' era. If there was a negative star rating I could give on MouthSh...ut I would have given.
I had bought a 1.5 tonne A/c around 2 years back in Bangalore and it worked Ok, however I believe its performance is mediocre, definitely not at par with the premium that this brand charges its customers. Neither the cooling is that great, nor its very silent, it creates its fair share of noise.
Bottom line: The service of Hitachi is extremely poor and delayed and there is no consideration for the customers pain. They are just a Big Brand and making the sales due to their name, nothing else. Go for a brand that gives you a good and quick service or at least sets your expectations right.Read More
