Washington Mutual Bank

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Recommended by 16% members
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Internet Banking:
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Washington Mutual Bank Reviews

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Member's Recommendation: No
WORST BANK
By: OMGGFYWAMU | Apr 24, 2009 07:32 PM

Wamu is quite possibly the WORST bank ever. The phone banking is absolutely horrible and once you get to speak with a rep they are rude and dont have any helpful information. I wasn’t able to deposit money... Read complete review |  Read 224 times |  Comments (1)  
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Member's Recommendation: No
Washington Mutual are THIEVES!
By: my22cents | Sep 17, 2008 06:42 AM

Wamu simply robs their customers. I made an ATM Cash deposit of ($800) on a Friday night to my account which had ($100)  leaving me with ($200) available balance & ($900) running balance.That same... Read complete review |  Read 758 times |  Comments (0)  
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Member's Recommendation: No
HATE WAMU
By: kc1234 | Aug 20, 2008 10:11 AM

I seriously HATE Wamu i am going to close my account tomorrow and move everything to BECU.   I have never been on hold this long or have been as frustrated as i am today.  It all started when they placed... Read complete review |  Read 694 times |  Comments (1)  
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Member's Recommendation: No
very bad
By: sandygrrl | May 29, 2008 04:11 AM

I don’t believe that Washington Mutual even deserves a single star. They have done NOTHING about fraud charges on my account. I have to solve the problems completely on my own, with the companies involved,... Read complete review |  Read 884 times |  Comments (1)  

Somewhat
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Member's Recommendation: No
Stolen Debit Card - Customer Service HORRIBLE!
By: DINA_11 | May 20, 2008 04:53 AM

I had my debit card number stolen.I didn’t lose my card, but somehow someone got a hold of my debit card and was using it without the pin to purchase gas in Oxnard, Ca.I deposited my check... Read complete review |  Read 925 times |  Comments (3)  
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Member's Recommendation: No
WAMU - Appalling customer service - BEWARE
By: jsm713 | Feb 26, 2008 03:05 AM

WAMU’s free checking is certainly not free from headaches or annoyance!  Online customer assistance is dreadful - all responses are "canned" responses that do not apply to specific questions.  I... Read complete review |  Read 945 times |  Comments (1)  
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Member's Recommendation: No
WaMu Credit Card Services SUCK!!!
By: tamz | Jan 08, 2008 05:49 AM

          Â   At the end of August I opened a credit card with WaMu to take advantage of 0% balance transfer offer. Between time card was opened and 1st payment in October I made a few purchases, but stayed... Read complete review |  Read 1907 times |  Comments (0)  
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Member's Recommendation: No
Customer Service answered in the Phillippines
By: herbst3 | Dec 30, 2007 11:45 PM

Don’t use this bank if you will ever need customer service (see other reviews! Believe me, You’ll need it!). The customer service calls are answered all over the world, including Manilla Phillipines. In... Read complete review |  Read 1068 times |  Comments (0)  
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Member's Recommendation: Yes
I LOVE WaMu - and no, i dont work for them..
By: lindsayanng | Dec 06, 2007 09:02 AM

    I am by NO MEANS a "platinum class" banker. I have my modest checking account, and VERY VERY small business account, and a savings account with WaMu.The people who work in my Local Branch in... Read complete review |  Read 854 times |  Comments (4)  
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Member's Recommendation: No
Did a mistake opening an account with them
By: ncs123 | Oct 19, 2007 01:32 AM

Beware.. I did a mistake signing up.. read before going over..Opened an account less than a month ago over internet:- Could not do it as a joint account and had to go over to the back to get... Read complete review |  Read 1333 times |  Comments (0)  
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Member's Recommendation: No
Holy Hell--d Funds!
By: akent_04 | Jun 07, 2007 11:32 PM

I signed up for a free checking account online about a month ago from WaMu, and after that I received my first paycheck from my new job, and went to a WaMu branch here in Chicago to deposit it. After... Read complete review |  Read 3131 times |  Comments (3)  
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WashM—Bad to good customers
By: WarningFYI | Aug 17, 2005 09:40 AM

We had a home loan with Washington Mutual. We were never late. We received a letter that they had sold our loan less than one day before our loan payment was due. The new loan owner had not entered our... Read complete review |  Read 1848 times |  Comments (0)  
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Member's Recommendation: No
Washington Mutual embezzlement
By: beth11 | Jul 04, 2005 12:25 PM

Washington Mutualexperience was w/the E.Beltline Rd.Location in Rchdsn Texas.Some of theproblems of money "leaving" accounts happens within the individual branches.This individual branch was poorly... Read complete review |  Read 2847 times |  Comments (0)  
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Member's Recommendation: No
Bad with mortages
By: balticbabe | Apr 24, 2004 11:05 AM

The purchaser of my condo used Washington Mutual as their lender. At 3pm the day before the loan was to close, the underwriter faxed the Uniform Condominium Project questionnaire to the management company... Read complete review |  Read 1972 times |  Comments (0)  

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Member's Recommendation: No
THE WORST BANK EVER
By: luckypryde | Jul 31, 2003 09:30 PM

We have had checking, savings, horse trailer loans, Lines of credit, home equity loans with them and they have managed to mess them all up. I was originally with a bank they merged with: Western Bank,... Read complete review |  Read 4165 times |  Comments (2)  
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Member's Recommendation: No
WAMU and the Average guy
By: winston12 | Jun 23, 2003 11:38 PM

washington mutual bank came in and took over coast federal savings and great western bank both with great customer service and community involvement and wm became the monster on the corner...i have not... Read complete review |  Read 4458 times |  Comments (0)  
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Member's Recommendation: Yes
easy and free
By: bayboy78 | Apr 09, 2003 09:05 AM

Im not going to get too specific..but here is the general info: Ok so you want an account without any monthly service fees? Try WAMU. No min balance, no teller or telephone banker fees, plus all you... Read complete review |  Read 3552 times |  Comments (0)  
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Member's Recommendation: No
WM did us wrong
By: Dave1752 | Dec 20, 2002 12:53 PM

WM came to us wanting us to refinance with them. they currently have our existing Mortgage. They claimed that they wanted to give us a better deal. They bought our loan from another bank several years... Read complete review |  Read 3410 times |  Comments (1)  

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Member's Recommendation: Yes
THE BEST BANK AROUND !
By: abababbey | Jun 20, 2002 04:08 AM

Washington Mutual Bank is totally free of hassles and problems! It is fully insured by the FDIC, and it is the only bank you’ll ever need. They offer so many choices of checking and savings... Read complete review |  Read 11943 times |  Comments (4)  
Very
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